On your mark, get set, GOMC!

Professor registration for the 2012 Google Online Marketing Challenge (GOMC) is now open.
GOMC is a global online marketing competition open to professors and their students in any higher education institution. Professors sign up for the contest and then serve as guides and mentors to their student participants throughout the competition. Over the course of three weeks, student teams are tasked with developing and running a successful online advertising campaign for real businesses or nonprofit organizations using Google AdWords. In the process, they sharpen their advertising, consulting and data analysis skills. (Note: student registration will open on January 31, 2012 and students can only enter if their professors have signed up already and must sign up under their own professors).

After running their online advertising campaign for three weeks, students summarize their experiences in campaign reports, which they submit online. Based on the performance of the campaigns and the quality of the reports, Googlers on the GOMC team and a panel of independent academics select the winning teams.

The global winners and their professor will receive a trip to Google headquarters in Mountain View, Calif. The regional winners (and their professor) will win a trip to local Google offices, and the social impact award winners will be able to make donations to nonprofit organizations that were part of the GOMC competition.

Last year’s challenge had 50,000 participants representing 100 countries, and this year we expect even more. For more information, visit www.google.com/onlinechallenge. Professors, here is a chance to help your students sharpen their marketing skills and make a global impact!

Saluting Europe’s eTowns

It’s often assumed that big cities benefit the most from the Internet, but we believe the net offers giant opportunities to everyone from urbanites to small town residents, farmers and nature lovers in the far-flung countryside. We recently tested this thesis in our first-ever European Google eTown awards, which recognize those areas that had most embraced the web’s potential over the last year.

The results were fascinating—and surprising. Smaller, quirky and plucky towns came out ahead. Scunthorpe, a steel town in the north of England, topped the U.K.’s list. Caen, a town in rural Normandy not far from the D-Day beaches and famed as the home of camembert cheese, came first in France. Salerno, nestled between the Amalfi and the Cilento Coast led the way in Italy and ElblÄ…g, a remote northern town located in the region of 1,000 lakes won in Poland. In all four participating countries, eTown lists included towns of all sizes.

How did we determine our eTown awards? We broke down the U.K., France, Italy and Poland into all of their thousands of towns and then ranked local areas according to the growth in small businesses using AdWords over the last year. The top towns in each country won Google eTown awards.



The results back up recent research identifying the Internet as a main force driving growth throughout Europe. For example, a recent McKinsey report Internet Matters states that 2.6 Internet jobs are created globally for every job destroyed. Separately, the Boston Consulting Group estimates that by 2015 the web will account for 7.3 percent of Denmark’s GDP, 10 percent of the U.K.’s GDP and 5.5 percent of France’s GDP. The net drives growth of both big and small businesses—indeed another BCG report called “Turning Local” (PDF) makes clear that small businesses with a website grow faster than businesses without a web presence.

We’ve seen this ourselves, in the businesses of all shapes and sizes that we encountered as part of our eTown awards. An entrepreneur in Hartlepool in the U.K. sells golf balls online. A Polish programmer runs a data recovery business from Piaseczno. An plumber directs a heating systems company from Vicenza, Italy and a French retailer has reached new scooter customers online in Reims. Online advertising has helped them grow and reach more customers than ever before. When it comes to the Internet, our eTown awards show that anybody, almost anywhere, can boost a business by going online.

Take a walk on the sell-side

In June, we announced that we are acquiring Admeld, a New York-based company that helps large publishers (also known as the “sell-side” by people, like me, who live and breathe display advertising) maximize their revenues from online advertising. We’re pleased that the U.S. Department of Justice has today cleared this deal. We’ll close the acquisition in the coming days and then start the real work—building improved products and services that help our publisher partners to make more informed decisions across all their ad space, and to grow their revenues.

The opportunity for major online publishers is huge...and growing. People are spending more and more time consuming online content across numerous devices, advertisers are running more online and mobile campaigns to reach them; and ads continue to get more engaging and relevant. This represents an unprecedented moment for publishers. We believe that improved technology and services can help publishers seize it and make online advertising work much better.

For now, it’s business as usual—Admeld’s products will operate separately to Google’s existing solutions (such as DoubleClick for Publishers and the DoubleClick Ad Exchange). But over time, there are opportunities to bring the best of both businesses together in a variety of ways; and to develop entirely new solutions, too.

As we do this, Admeld and Google are guided by some core shared beliefs:
  • We want to give publishers more control over their ad space, and offer more flexible ways to manage and sell it. Publishers’ businesses should influence the technology they use; not the other way around
  • We believe that publishers can make better decisions to maximize their revenues when they have better insights at their fingertips
  • We envisage a much simpler system that enables publishers to manage and sell their ad space—across desktop, video, mobile, tablets and more
The content produced by Google’s and Admeld’s publisher partners is the lifeblood of the Internet. We can’t wait to start building the next generation of tools and services that will help them grow their businesses.

Update December 6, 2011: Our acquisition of Admeld has now closed.



(Cross-posted on the DoubleClick Publisher Blog)

America’s oldest flour company finds success on the web

From time to time we invite guests to post about items of interest and are pleased to have PJ Hamel, web producer for education and community at King Arthur Flour, join us today. In this post, PJ talks about the unlikely story of a small flour company based in Vermont that’s made it big with the help of the web. -Ed.

This is the story of a small, regional company that sells… flour. Yes, flour. It’s the story of how King Arthur Flour, a centuries-old company, used the web to grow into an international business, devoted to spreading the pure joy of baking throughout the world. Thanks to the web, it’s a story that will stretch far into the future.

Now America’s oldest flour company, King Arthur Flour began in 1790. George Washington had just become the United States’ first President. Despite the recent Revolution, Americans missed their English flour. So Henry Wood, a Boston entrepreneur, began to import flour from England. (Import from England—our arch-enemy? Even then, King Arthur Flour wasn’t afraid to make a bold move.)

Over the next two centuries King Arthur grew, in its own small way. The business gradually moved beyond the Boston area, and sold its flour throughout all of New England (we also moved our HQ to Vermont). In 1990, King Arthur launched The Baker’s Catalogue, a mail-order catalogue selling flour, tools and baking ingredients. Over the next five years, the catalogue helped introduce King Arthur Flour to markets outside of New England.

By 1996, King Arthur Flour was selling like hotcakes, with flour in supermarkets across the U.S. The World Wide Web was also growing in reach. That’s when we decided to make another bold move: taking our business online. We could see the power of the web—how it would enable us to reach customers and markets a small company like ours would never have had access to in the past.

King Arthur’s first site, in retrospect, was crudely designed and very, very basic. It featured five recipes, information about our flours and a bit of our history.


Since then, however, we’ve ramped up our presence on the web—and become tech savvy. Today, we’ve published more than 2,000 recipes online, all tested by bakers in our test kitchen. Over 75 percent of our catalogue sales now come in through our e-commerce site, which we built in 1999. We now connect directly with our customers through our blog, ratings and reviews and the social web.

Customers new and old find us via Google search, through both organic search results and targeted ads; we manage 2,000+ baking-related keywords on Google AdWords. Email marketing, and the spread of our recipes and content throughout the web, have established us as a true resource to millions of people who love to bake. In fact, during the peak of the holiday baking season, we receive almost 2 million site visits and 10 million pageviews per month.

And we’re always looking for new ways to inspire people to try baking. In the past year alone, we’ve implemented:
  • a mobile- and tablet-optimized website
  • the Google Catalogs app for iPad and Android
  • SMS (text message) marketing
  • QR codes on our flour bags and our catalogs
  • Online baking contests
  • Baking Hangouts on Google+ and free, live streamed baking classes
The energy we’ve put into our online presence has produced tremendous growth for the business. Our workforce has quintupled in size, and we’ve built a huge new warehouse to handle the enormous increase in orders and sales. Brand awareness (and flour sales) have reached new heights across the U.S.; indeed, around the world. And significant growth continues year after year, with no signs of slowing down.

King Arthur spent 205 years offline and 16 years (and counting) online. Thanks to the web, this little flour company in Vermont has truly become America’s baking resource. We’re a 221-year-old startup—looking to grow, and loving every minute of it.



The Orabrush story: How a Utah man used YouTube to build a multi-million dollar business

From time to time, we post about how entrepreneurs have used Google tools to build successful businesses—both on and offline. In this post, you’ll read the story of how a Utah entrepreneur used YouTube to build a market for his tongue cleaner product, the Orabrush. Starting this month, CVS/pharmacy will begin carrying the product in stores across the United States. - Ed.

When Dr. Bob Wagstaff invented the Orabrush tongue cleaner, he tried all the traditional business strategies to sell his product. He invested $40,000 into a TV infomercial, approached retail shops to carry the Orabrush in stores and offered to sell his patent to other oral hygiene companies. None of it worked. The infomercial yielded only 100 orders, and people walked past the product in stores without a second glance.

As a final attempt to get his business off the ground, Dr. Wagstaff took the advice of Jeffrey Harmon, a local college student, and started marketing the tongue cleaners on YouTube. With a $500 budget, they produced and posted their first video introducing the Orabrush and offering the product for purchase online.



The quirky, commercial-style video explained that 90 percent of bad breath comes from bacteria on the tongue—hence the solution, the Orabrush tongue cleaner. Shot in a makeshift studio in the neighborhood pool hall (listen closely and you can hear the balls cracking in the background), the video went viral, rocketing to 16 million views.

Building a brand on YouTube
After the explosive reaction to their first video, Harmon took on the role as Chief Marketing Officer and began creating regular webisodes, introducing new characters like Morgan, the dirty tongue. Harmon then used YouTube video ads to reach more people and grow their fan base. The “Cure Bad Breath” videos built a loyal following, and their YouTube channel grew to nearly 40 million views.

After two years, Orabrush had sold more than a million tongue cleaners to people in 40+ countries. The Orabrush brand became so popular that local pharmacy store managers began contacting Orabrush directly, citing requests from customers who had heard about the brand online. This fall, Walmart began carrying the Orabrush tongue cleaners in its 3,500+ stores across the United States. And this week, CVS/pharmacy has added the Orabrush tongue cleaner to more than 7,000 stores across the country. That’s a lot of tongue cleaners!


These days Orabrush is taking a new approach to drive even more sales in stores. One of the first businesses to use YouTube TrueView video ads, Orabrush has created tailored endings to their videos that direct the viewer to the closest CVS/pharmacy carrying the Orabrush.

Elbow grease and a clever mascot
While Orabrush may have taken an unorthodox approach, their success came from old-fashioned elbow grease, perseverance and a bit of ingenuity.

“YouTube has helped normal people like Dr. Bob and a couple of college kids to take an idea, put it in front of people and get an honest response,” Harmon, now chief marketing officer at Orabrush, told us. “We can now play on the same terms as huge companies—and be successful.”

Hear more about Orabrush’s journey to success in this video:



Think Insights with Google is out of beta and packing a data punch

Quick pop quiz:
  1. Based on search history, consumer demand for pretzels peaks in what month of the year?
  2. How much (in $) does search add to the world’s GDP?
  3. In 2011, what percent of people dreamed and brainstormed about their next vacation?
  4. What percent of the daily queries on Google.com have never been seen before?
These are just a few questions that can be answered* on the new Think Insights with Google, our information and resource hub for marketers. The site is fresh out of beta and sporting a playful new look, helpful tools, more studies, the latest trends and exciting videos. We invite you to visit the site, take a look around and see what’s new.


If you only have a few minutes to spare, try playing with our new Real Time Insights Finder tool. With just a few clicks you can spot emerging trends and gain valuable consumer insights, all in real time. For example, the most popular video in common among males 25-34 in Italy and the U.S. is the Official Call of Duty: Modern Warfare 3 game trailer.


Although we’ve made a lot of enhancements to Think Insights based on initial user feedback, we’re always trying to iterate and improve. So please don’t be shy! Join the conversation by adding the Think with Google page on Google+ to one of your circles, or stay tuned for updates by subscribing to our newsletter.

Think Insights is forward-thinking and rooted in data. We hope you’ll use it as a one-stop shop for consumer trends, marketing insights and industry research.

*Answers to pop quiz (they can all be found on Think Insights in less than 60 seconds):
  1. December, Real Time Insights Finder Tool
  2. $540 billion directly to global GDP, The Impact of Internet Technologies: Search Study, Jul 2011
  3. 50%, 5 Stages of Travel Interactive Infographic
  4. 16%, Search Fact & Stat