Zagat: Who’s serving up the best service?

At Zagat we’re obsessed with helping the world find the very best places. We have 33 years of experience working in the field alongside passionate communities of local experts to uncover all the hidden gems in your city. So when you see the maroon Zagat brand—whether it’s in restaurant window or on a Google Search results page—you know you’re in good hands.

Quality of service is a big factor people consider when choosing a place to eat. With that in mind, and with one of the busiest dining nights of the year coming up on Valentine’s Day, we want to help you find the restaurants that get good service right. That’s why today we’re releasing our list of America’s “top service restaurants,” based on ratings from passionate diners like you.

Here’s the full list of top service restaurants in 25 cities throughout the U.S., from the “impeccable hospitality” of the French Room in Dallas, to San Francisco’s Gary Danko where you’ll be treated “like a millionaire”:



We hope this helps you find a restaurant to your liking, and we invite to share your dining experiences—the good, the bad and all that’s in between—by posting a review on Google+. In fact, why don’t you give your favorite restaurant a Valentine’s Day treat and give them props for their great service now? Happy dining.

The results are in—Zagat’s America's Top Restaurants revealed

To help people find the best places to eat in 46 U.S. cities and regions, we’re revealing the results of our 2013 America’s Top Restaurants Survey covering 1,822 of the nation’s top-rated restaurants. From Boston to Portland and Chicago to Miami, the results of this year’s Zagat Survey are based on millions of reviews from everyday diners who shared their experiences through their favorite Google products.

Winners include perennial favorites like the “exceptional” American Gary Danko (San Francisco), Eric Ripert’s French “seafood shrine” Le Bernardin (New York), and the “flawless” New American Bacchanalia (Atlanta), as well as top spots like Alinea (Chicago), Urasawa (Los Angeles) and Joël Robuchon (Las Vegas).

While many of the top restaurants break out the china and crystal, a number of standouts included in the guide are casual gourmet places like pizzerias: Settebello (Vegas and Salt Lake City), Supino Pizzeria (Detroit’s No.1 restaurant), Serious Pie (Seattle) and Dough (San Antonio); sandwich specialists: Bäco Mercat (LA), Cochon Butcher (New Orleans) and Melt Bar & Grilled (Cleveland); burger specialists: B Spot (Cleveland), Flip Burger Boutique (Atlanta) and Sketch (Philadelphia); and BBQs: Union Woodshop, Slows Bar BQ and Zingerman’s Roadhouse (Detroit).

Thanks to those of you who share your restaurant adventures with us, we also have a snapshot of what dining out in America looks like. Based on surveyors in 10 major cities, we have found that the average number of meals cooked at home (7.0 per week) outpaces the average number of meals they eat/take out (6.1)—a trend that has been building since the Great Recession. We also know that diners in Houston eat out the most (4.1 times per week vs. the 3.2 national average), and that at 19.6 percent, the City of Brotherly Love is also the city of most generous tippers.


Zagat ratings and reviews for tens of thousands of restaurants at every price point and cuisine are available via the Google products you use every day, like search, Google+, Maps and mobile.

Congratulations to this year’s winners and bon appétit!